Customer Services

Free Shipping On Eligible Orders

Please visit our Shipping Policy page to learn about our company’s procedure for shipping out oxygen equipment. It provides information about packing laps, shipping time, what it will cost, what methods are available for shipping, and more.

Techincal Repairs & Services

At American Oxygen LLC, we collaborate with the industry’s leading Medical Equipment Technicians (METs). Operating in a dynamic, customer-centric environment, these dedicated professionals represent the heart of our company. They not only meet but exceed client expectations through prompt and empathetic service. Our METs are entrusted with the delivery, installation, demonstration, and ongoing maintenance of our home care medical equipment, ensuring that every client receives the highest level of care and support.

Warranties

All warranty repairs and services for new products are provided by the respective manufacturer. For refurbished or pre-owned products, American Oxygen LLC offers a warranty that varies in duration depending on the specific product. This warranty covers defects in material and workmanship under normal use and service. Please note that this warranty does not cover any problems resulting from improper handling, negligence, or modifications.

If you have any questions or need assistance, we’re here to help. Please feel free to contact us at 1-786-755-8063 or email us at [email protected].

Price Match Guarantee

We compare prices on all our products, so you will confirm you are saving. We want to certify that you paid the right amount without sacrificing product quality and service. The Price Match Guarantee allows you to reassured a lower price on an identical item when you present any online or local competitor’s offer. Some exclusions and restrictions may apply.

Prescription Request

If you can’t get a copy of your prescription, send us your doctor’s contact information, and we will request the prescription for you.