Please read our FAQ before sending us a message.

Only US addresses are eligibile for fee shipping via UPS/DHL/FedEx Ground Services.
For orders outside the USA, please contact us before submitting the order.
All our Portable Concentrators are FAA Approved. If you have any doubts please don’t hestitate in contacting us. 

On average, it takes 1-5 business days with the UPS/FedEx/DHL Ground Services (free shipping on eligible orders).

Your data is handled confidentially and encrypted with SSL (Secure-Socket-Layer) secured server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

Once you have checked out your order submission, we have to authenticate your payment. Then you will receive an e-mail confirming your order has been processed along with an invoice.

We will process and dispatch all orders within 24 h business days. When your order is ready for shipping, you will receive an e-mail informing you that your purchase is on its way.

You should receive an invoice in the order confirmation email that we sent you right after your payment was processed. If it’s no there, please contact us.

Refurbished devices are ones that have been used before but have been reconditioned to be like new. Refurbished oxygen concentrators, CPAPs and BiPAPS from American Oxygen are a great option for users who want to save money. All of our refurbished devices have been tested and reconditioned to ensure the highest quality. Refurbishing includes testing, cleaning and replacing any parts that are worn or broken. All of our refurbished devices meet the same standards as new equipment and come with a warranty.

Refurbished home medical equipment can be a great option for those who are looking to save money. American Oxygen carries a variety of pre-owned refurbished oxygen concentrators, CPAPs and BiPAPs from top brands. All of our devices have been rigorously tested and reconditioned to ensure the highest quality. If you are in need of a home medical equipment, check with us first to see if the model you need is in stock. You may be surprised at how much you can save!