Prescription Policy

Prescription Requirement

  • In compliance with FDA regulations, most of the medical devices sold on our website, such as oxygen concentrators, CPAP machines, and BiPAP machines, require a valid doctor’s prescription before they can be shipped. This ensures that customers are using these devices under proper medical supervision.
  • Replacement parts and accessories, such as CPAP masks, filters, tubing, and batteries, do not require a prescription.

Why a Prescription is Required

  • Prescriptions are mandated by the FDA to ensure that patients are diagnosed and monitored by a healthcare provider who can assess the appropriate treatment.
  • Devices like oxygen concentrators and CPAP machines directly affect health and require proper calibration, which should only be performed by a physician.

How to Submit Your Prescription

  • Customers can submit a copy of their valid prescription through one of the following methods:
    • Email: Send a scanned or digital copy to rx@american-oxygen.com.
    • Fax: Submit your prescription via fax to +1-786-755-8063 (int. 3).
    • Upload: Some product pages may allow you to upload your prescription directly during the purchase process.

Prescription Expiration

  • Prescriptions typically remain valid for one year from the issue date, unless otherwise specified by your healthcare provider. If your prescription has expired, you will need to obtain a new one to place an order.

Prescriptions from Licensed Providers

  • We accept prescriptions from licensed healthcare providers, including medical doctors (MD), osteopathic doctors (DO), physician assistants (PA), and nurse practitioners (NP).
  • Prescriptions must include:
    • Provider’s full name and contact information.
    • Patient’s name.
    • Device prescribed, dosage (if applicable), and any specific settings or requirements.

Customer Responsibility

  • It is the customer’s responsibility to ensure that the prescription is submitted promptly after placing an order. Orders for prescription-required items will not be processed until the prescription is received and verified by our team.
  • For faster processing, please send the prescription at the time of purchase.

Upload here: